Privacy Policy – Journey Unfolded

1. Definitions

• Personal Data: Any data that relates to an identified or identifiable individual.

• Processing: Any action taken with personal data, such as collection, storage, sharing, or deletion.

• User: A visitor or customer interacting with our site.

• Third-party services: Platforms like Booking, Kiwi, or analytics providers we work with to deliver our services.

2. What Information We Collect in Privacy Policy

• Contact Information: Email addresses, name, country, communication preferences.

• Booking Data: Trip dates, destination interests, search filters, travel history.

• Technical Data: IP address, browser, device type, pages visited.

• Cookies and Session Data: Device identifiers, analytics cookies, user settings.

• User Submissions: Photos, reviews, stories submitted by you.

• Analytics: Interaction data collected through tools like Google Analytics, Yandex Metrika.

3. How We Collect Data in Privacy Policy

• Through email messages, subscriptions, and inquiries.

• Using cookies, pixels, and similar technologies.

• From third-party tools integrated into our site (e.g., Kiwi.com, Booking.com).

• Via newsletter behavior (open rate, click-through, unsubscribes).

4. Why We Collect Data in Privacy Policy

• To provide our travel services and recommendations.

• To fulfill requests for booking assistance or VIP itineraries.

• To deliver newsletters and downloadable guides.

• To improve site performance and user experience.

• To comply with legal requirements or security needs.

• To detect and prevent abuse or fraud.

5. Legal Grounds for Processing

• Consent: You voluntarily provide data or accept cookies.

• Contract: We need it to deliver requested services.

• Legal Obligation: When required by law.

• Legitimate Interest: Improving content, functionality, and fraud prevention.

6. Sharing with Third Parties

We may share data with:

• Booking & travel partners: Such as Mavidi.online, Booking.com, Viator, GetYourGuide.

• Analytics and marketing platforms: Google, Meta.

• Security services: For detecting threats and unauthorized access.

• Legal or government authorities: If required by court order or regulation.

7. How We Protect Your Data in Privacy Policy

• TLS/SSL encryption for all site data.

• Access controls for internal staff.

• Regular software and plugin updates.

• Data stored on GDPR-compliant servers (EU, US).

8. Data Retention

• We keep personal data only as long as necessary.

• Booking history and user-submitted content may be retained for up to 24 months.

• Cookies remain per your browser settings.

9. Your Rights

You have the right to:

• Access your data.

• Correct incorrect data.

• Request deletion (“Right to be forgotten”).

• Restrict or object to processing.

• Withdraw your consent at any time.

• File complaints with data protection authorities.

10. Exercising Your Rights

To request changes or removal, please contact us at:

📧 support@jorneyunfolded.pro
📧 jorneyunfolded@gmail.com

We respond within the legal timeframe, typically 30 days.

11. Cookie Policy

We use cookies to:

• Enable functionality.

• Measure usage and performance.

• Personalize content and ads.

You can disable cookies in your browser settings. However, this may affect your user experience.

12. Children’s Privacy

Our services are not intended for users under 16. If you believe we have collected such data inadvertently, contact us immediately to request deletion.

13. Data Transfers

We store data on servers in Europe and the U.S. Partners may operate globally. We ensure all third-party processors comply with adequate data protection measures.

14. Policy Updates

We reserve the right to modify this privacy policy. The most recent version will always be posted here. Updates are effective 7 days after publication.

15. Contact Information

For questions or concerns about privacy, please write to:

📧 support@jorneyunfolded.pro
📧 jorneyunfolded@gmail.com

Thank you for trusting Journey Unfolded with your information.